Thank you for shopping at MySubidha.com. We value your trust and aim to offer reliable digital and physical services. This Refund and Returns Policy explains the terms under which you may request a refund or return.
🧾 1. Scope of Policy
This policy applies to:
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Digital Products – such as eBooks, downloadable guides, and online services.
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Physical Products – such as printed forms, books, devices, etc. (Launching soon)
💻 2. Refund Policy for Digital Products & Services
Since digital products are delivered instantly or via email/download link, we do not offer refunds once the service or product is delivered.
No refund will be issued in the following cases:
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You changed your mind after purchase
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You didn’t read the product description properly
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You provided incorrect personal or document details
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You failed to use the product/service on your end
✅ However, if the service/product was not delivered due to our internal error, please contact us within 3 days of purchase for resolution.
📦 3. Return & Refund for Physical Products (When Applicable)
Once physical products are live on our platform, you may be eligible for return or replacement under these conditions:
Return Eligibility:
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The product is defective or damaged on arrival
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You received the wrong item
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The item is unused and in original packaging
Non-Returnable Items:
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Used items
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Opened or damaged packaging
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Printed or customized materials
Return Process:
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Contact our support at mrjksaksena@gmail.com within 7 days of delivery
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Mention order ID, issue, and attach clear images
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If accepted, we will arrange return pickup or request you to ship the product
Refund Timeline:
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Refunds (if applicable) will be processed within 7–10 business days via original payment method after receiving and verifying the returned item.
⚠️ 4. Service Cancellation Policy
If you’ve submitted a request for a digital service (like PAN card, income certificate, etc.) and wish to cancel:
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You must email us within 2 hours of placing the order
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If the service has already been processed or submitted to the government portal, no refund will be issued
📧 5. Contact Us
For any refund, return, or cancellation query:
Email: mrjksaksena@gmail.com
Website: https://mysubidha.com
Owner: Jitendra Kumar
Location: Uttar Pradesh, India
📝 Final Note
We reserve the right to update this policy anytime. Please read it carefully before making any purchases. By using our website and services, you agree to this Refund and Returns Policy.